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What Are We Failing to Connect?

The Synergyneur Mindset: Rethinking How We Connect, Lead and Grow

By Dr. Branka van der Linden | Founder, Meaningful Synergies

A company expands into a new international market. The strategy has been approved, the investment secured, and experienced professionals appointed to lead the operation.

Six months later, progress is slower than anticipated.

Leadership questions execution. The commercial team points to operational delays. Operations raises concerns about unrealistic expectations. More meetings are scheduled, additional reporting is introduced, and everyone works harder to address what appears to be a performance problem.

Each explanation sounds reasonable. Each proposed solution addresses something tangible.

Yet the organization continues to struggle.

And so, another meeting is called.

Around the table sit people who know their jobs, understand their responsibilities, and genuinely want the business to succeed. They arrive prepared, armed with figures, updates, explanations, and proposed solutions.

The conversation begins.

Everyone speaks. Everyone contributes. Everyone leaves with another action point.

Three weeks later, they are back in the same room, discussing a slightly different version of the same problem.

What if the trap lies in how they are trying to solve it?

Editorial note: print edition ends here. The digital article continues below.

Something rather curious is happening here.

The organization has access to expertise, information, resources, and experience. Its people are actively working toward resolving the situation. Yet somewhere between their individual efforts and the collective ambition, something is getting lost.

And sometimes, everyone is so focused on resolving their respective part of the problem that nobody examines what is happening between them.

What if everyone around that table is looking at the problem from a perfectly reasonable perspective, and the very way they are approaching it is preventing them from seeing what is happening?

The Trap of Solving the Problem We Can See

When a problem appears, we tend to approach it through the lens we know best.

Finance looks at numbers. Operations looks at delivery. Commercial looks at the market. HR looks at people. Leadership looks at execution. Each perspective may reveal something important.

The difficulty begins when one perspective becomes the complete explanation.

The challenge may sit in the way those perspectives interact. The commercial team may have committed to timelines that operations never considered realistic. Valuable local knowledge may exist somewhere in the organization without reaching the people making strategic decisions. Everyone may understand the objective yet hold a different interpretation of what success requires.

And sometimes the organization has the right people and the right expertise, while its decision-making process quietly slows everything down. This is often where I begin with clients. I am less interested in asking, “Who is right?” than in asking, “What are we not seeing because we are looking at this from separate positions?” 

That question can take the conversation somewhere different.

The discussion begins to move away from defending individual positions and toward understanding what is influencing the situation. A communication issue may originate in unclear accountability. A performance concern may be connected to competing priorities.
A partnership problem may have started with assumptions nobody thought to make explicit. 

“The presenting problem is rarely the whole story.”

Developing the Synergyneur Mindset

I use the term Synergyneur to describe a way of thinking that consciously explores connections between people, disciplines, experiences, and seemingly unrelated ideas to recognize possibilities and translate them into meaningful progress.

For me, it begins with curiosity.
What are we taking for granted?
Whose perspective is missing?
What are we treating as separate that may actually be influencing one another?
What do we already have that we are failing to use?

These questions sound simple. The answers rarely are.

Sometimes the organization does not need another solution. It needs a more accurate understanding of what is actually happening.

That can start with practical questions.
Do people know what is expected of them? Do they have the time, resources, and support to deliver it? Are the conditions around them helping the outcome, or making it harder?

A team can be highly capable and still struggle because it is stretched. A leader can know exactly what good leadership looks like and still operate in an environment that makes that behavior difficult to sustain. In international business, this becomes even more visible.

A shared language can hide very different expectations around urgency, accountability, authority, trust, or initiative. Misunderstandings often surface only after something has gone wrong. By then, everyone is focused on fixing what they can see.

Sometimes the gap is not in ambition or ability. It is in whether the organization has created the conditions for people to deliver.

When a challenge keeps returning, when competent people keep working harder without moving forward, or when different parts of the organization offer reasonable explanations that still do not resolve the situation, it may be worth looking at the connections between them.

This is where I tend to work with clients.

I help them step out of the immediate reaction long enough to see the wider picture, question assumptions, bring relevant perspectives together, and understand what may actually be driving the situation.

A Small Experiment for Your Next Meeting

Take one challenge that has appeared more than once.

Before moving into solutions, ask:
What do we currently believe the problem is?

Then test that assumption:
What evidence supports that conclusion?

And one more:
What have we not examined because it sits outside the way we usually look at this problem?

Then give people room to answer.

You may hear different versions of the same event. An assumption may turn out to have been accepted as fact. Someone may mention a detail that changes how the situation is understood. That is often where the useful part begins.

Which brings us back to the meeting where we started.

This time, before another round of updates begins, someone asks a different question:

What are we assuming about this problem that we have never actually tested?

For a moment, nobody rushes to answer.

The conversation reveals that what Commercial treated as a commitment, Operations had understood as an estimate. Someone from the local market raises a concern that has never reached the people making strategic decisions.

For the first time, the conversation is no longer about who needs to do more.

It is about understanding what has actually been happening.

That may not solve everything in one meeting. It does, however, change what the organization is able to see.

Another action point may not be what the room needs. A different understanding of the problem might be.

What are we failing to connect, and what might become possible if we did?

About the Author

Dr. Branka van der Linden is the Founder of Meaningful Synergies. Drawing on multidisciplinary experience across business, governance, leadership, and organizational development, she works with individuals and organizations to understand complex situations, connect relevant perspectives, and develop practical ways forward.

Have a business or organizational challenge that keeps returning in a different form?
Let’s explore what may be missing from the picture.
https://www.linkedin.com/in/branka-van-der-linden/ 

Din Kumar
Author: Din Kumar

Author: Din Kumar

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